Travel lighter.
Connect further.让旅程更轻松，让连接更长久。
A luggage-service and customer-engagement partnership.
行李服务与客户运营合作交流。
Presented by 香港元兵科技
香港元兵科技介绍
A substantial audience. A focused starting point.人群基础可观，从聚焦场景切入。
Students from China in U.S. higher education and OPT, 2024/25
2024/25学年，在美国高等教育就读及OPT的中国学生
First use case: graduation and relocation.
首个场景：毕业回国与搬迁。
Travelers need help deciding what can ship, at what cost and with whose support.
客户需要知道什么能寄、费用如何计算、遇到问题找谁。
Adjacent use cases: families and longer stays.
相邻场景：跨境家庭与长期停留。
Relevant demand can arise in both U.S.–China directions, subject to route availability.
中美双向均可能产生需求，具体线路以开放情况为准。
Source: IIE Open Doors 2025, China fact sheet. Population indicator, not customers or market revenue.
来源：IIE《Open Doors 2025》中国数据表。该数字是人群基数，不是订单量或市场金额。
Logistics access. Growth capability. Human + AI operations.物流协同、增长能力、人工负责＋AI运营。
好運 brings the shipment and the customer journey together.
好運把行李寄送与客户服务旅程连接起来。
Postal-network coordination.
邮政网络协同。
Designated mini-program ordering partner for the documented North America route.
香港元兵科技为授权书所载北美线路指定线上下单小程序合作方。
More than a referral link.
不止提供一个推荐链接。
Acquisition, consultation follow-up and partner enablement.
获客、咨询跟进与伙伴赋能。
Human accountability + AI operations.
人工负责＋AI运营。
One person serves 7,000 customers, with long-tail follow-up powered by AI.
一人服务7000客户，AI支持长尾跟进。
Authorization scope and shipment terms are governed by valid documents and the applicable order.
授权范围及寄递条件以有效文件和具体订单为准。
China Post’s sole online entry for North America中国邮政北美线上唯一入口
Designated partner.
指定合作方。
China Courier Services Limited names 香港元兵科技 as the designated online-ordering mini-program partner for the North America route.
中国快递服务有限公司授权香港元兵科技为北美线路指定线上下单小程序合作方。
Sole designated entry, within scope.
限定范围内的唯一入口。
The designated official online entry is 好运行李 for North America–mainland China luggage and parcels.
“好运行李”是北美寄往中国内地行李包裹业务的唯一指定线上官方下单入口。
Term and permitted activities.
期限与授权事项。
1 Sep 2026–31 Aug 2027; referral, order entry, identity collection, pre-review and consultation.
2026年9月1日至2027年8月31日；引流、录单、身份资料收集、预审及咨询。
Signed document · 授权书原件见附录Only the named online channel: no exclusive agency/partner claims or sublicensing.
仅限所述线上小程序渠道，不含其他代理权；不得宣称独家代理或独家合作商、不得转授权。
Not just a shipment: a connected service journey.不只是寄送，而是一段有人衔接的服务。
Documented online entry.
有文件支持的线上入口。
Designated mini-program for the specified North America–mainland China business.
授权书所载北美寄中国内地业务的指定小程序入口。
Guidance before shipment.
寄前先判断。
Check eligible items, dimensions and total charges; assist with declaration questions.
先核可寄性、尺寸与费用，并协助申报问题。
AI + human continuity.
AI与人工接力。
Service concierge and escalation help connect inquiry to delivery.
好运管家与异常升级机制衔接咨询和交付。
One brand, two directions.
同一品牌，中美双向。
U.S.–China and China–U.S. services; route and terms confirmed per order.
美国寄中国与中国寄美国，线路和条件按单确认。
The authorization applies only to its stated North America-to-mainland-China mini-program channel; other services are separate.
授权仅覆盖文件所载北美寄中国内地的小程序渠道；其他服务另行安排。
Built on customer operations—not just advertising.来自客户运营实践，而不只是广告投放。
The 元兵科技 team connects acquisition, consultation, service delivery and ongoing engagement.
元兵科技团队连接获客、咨询转化、服务交付与持续运营。
CEIBS enrollment operations.
中欧国际工商学院招生运营。
Experience with high-trust, considered decisions.
服务高信任、长决策链路的经验。
Lockin overseas recruitment collaboration.
Lockin海外招聘合作。
Relevant experience around overseas talent and career needs.
围绕海外人才与求职需求开展合作。
AI-assisted human operations.
AI辅助人工运营。
Structured workflows, knowledge support and human escalation.
结构化流程、知识支持与人工升级处理。
Turn interest into an accountable service journey.
把一次兴趣，变成有人负责的服务旅程。
Complex-service experience, applied to a new journey.复杂服务经验，用于新的客户旅程。
Representative customer or project experience
代表性客户或项目经验
华为相关业务Li Auto
理想汽车SAIC Audi
上汽奥迪SAIC International
上汽国际
AI + human operations connect acquisition, follow-up and offline service.
AI与人工运营协作，连接获客、跟进和线下服务。
Company experience—not endorsements of 好運. Confirm disclosure permission and project scope before external circulation.
以上为元兵科技客户或项目经验，不代表客户为好運背书；对外发送前请核实名称披露授权及项目范围。
Don’t just find the opportunity. Support it through.不只找到机会，更要协同推进。
Connecting acquisition, AI-assisted nurturing and sales follow-through.
连接市场获客、AI辅助孵化与销售跟进。
Marketing finds the opportunity; sales follows up without full context.
市场找到机会，销售却缺少完整信息独自跟进。
Shared context and AI-assisted nurturing keep the next action connected.
信息贯通、AI辅助孵化，让下一步跟进持续衔接。
AI connects the work—not just the conversation.
AI连接的不只是对话，更是工作流程。
A tailored solution for personal belongings.个人自用物品，定制化寄递方案。
Ship without traveling.
本人不回国，也可以邮寄。
Send personal belongings to China even when you remain abroad.
身在海外，也能将个人物品寄回中国。
Preserve your traveler allowance.
本人回国，不占用5000元免税额度。
When you return to China, the shipment does not use your RMB 5,000 duty-free traveler allowance.
本人回国时，寄递物品不占用随身携带物品的5000元免税额度。
Avoid gray-clearance risks.
正规通关，规避“灰清”风险。
Use a compliant customs clearance route instead of gray-channel clearance.
通过合规渠道申报通关，避免“灰清”带来的风险。
Personal belongings, shipped around your needs.
为个人自用物品提供更灵活、更安心的寄递选择。
One clear place to ask. A clear next step.咨询有入口，下一步有人讲清楚。
Assess.
先评估。
Check items, weight, dimensions and destination.
核对物品、重量、尺寸与目的地。
Explain.
讲清楚。
Clarify the quote, preparation and applicable conditions.
说明报价、准备事项与适用条件。
Coordinate.
做衔接。
Support the agreed shipment and service handoffs.
协助寄递安排与服务交接。
Follow through.
有跟进。
Handle tracking questions and issue escalation.
承接物流查询与异常升级。
Dedicated customer service group
好运专属群
好運 service concierge
好运管家
We build demand—not only receive referrals.我们不只接推荐，也能主动创造需求。
Intent-led content.
围绕真实需求做内容。
Packing, graduation, moving and return-home preparation.
打包、毕业、搬迁与回国准备。
Search and social discovery.
搜索与社交触达。
Useful bilingual content and tested campaigns.
实用双语内容与经过测试的推广活动。
Institution and community partnerships.
机构与社群合作。
Schools, career services, associations and relevant service partners.
学校、就业服务、社团与相关服务伙伴。
Customer advocacy.
客户口碑推荐。
Helpful service, reviews and consent-based introductions.
通过服务体验、评价与经同意的转介绍积累口碑。
Every channel needs a clear handoff and measurable follow-up.
每个渠道都要有明确承接与可追踪的后续过程。
Build around a real need—not around a sales pitch.围绕真实需求组建，而不是围绕推销拉群。
Graduation and return-home groups.
毕业与回国准备群。
Packing guidance, shipping questions and departure checklists.
打包指引、寄递答疑与行前清单。
Career and returnee groups.
求职与海归发展群。
Career resources and relevant return-home information.
求职资源与相关回国信息。
MBA and international-study groups.
MBA与国际学习项目群。
Departure, exchange, graduation and relocation needs.
入学、交换、毕业与搬迁需求。
Partner-referred service groups.
伙伴推荐的专属服务群。
A specific inquiry with a named service contact.
围绕具体咨询设置明确服务联系人。
Join voluntarily. Set a clear purpose. Make leaving easy.
自愿加入、用途清楚、退出方便。
From a useful invitation to a supported relationship.从一个有用的邀请，到一段有人服务的关系。
A useful entry point.
有用的入口。
A guide, event, consultation or partner introduction.
指南、活动、咨询或伙伴推荐。
Customer choice and consent.
客户选择与授权。
Explain the purpose before collecting information.
收集信息前说明用途。
Need-based routing.
按需求承接。
Connect the inquiry to the appropriate service team.
把咨询交给相应服务团队。
AI + human follow-up.
AI与人工协作跟进。
Routine guidance, human judgment and clear escalation.
常规指引、人工判断与明确升级路径。
Partner-attributed learning.
可归因的合作复盘。
Review inquiries, progress and issues using agreed data.
按约定数据复盘咨询、进展与问题。
Acquisition opens the conversation. Coordinated operations keep it moving.
获客开启对话，协同运营持续推进。
Experience and opportunities across international services.跨境服务经验与潜在机会。
CEIBS enrollment operations.
中欧国际工商学院招生运营。
A foundation for high-trust audience engagement.
为高信任人群沟通提供经验基础。
Lockin overseas recruitment.
Lockin海外招聘。
Career needs create relevant return-home conversations.
求职需求带来与回国安排相关的沟通场景。
U.S. travelers seeking healthcare in China.
美国人赴华体检与医疗。
A mature product with a CITIC-controlled travel agency is being implemented through cooperation.
与中信控股旅行社就成熟产品开展合作落地。
A potential new service opportunity, with product cooperation in progress.
潜在新服务机会；成熟产品合作落地中。
From online discovery to offline care.
Add luggage support after booking.在订票后增加行李咨询入口。
Partner contribution.
合作方投入。
Choose one suitable agent group and customer touchpoint.
选择一组适合的代理商与一个客户触点。
Our contribution.
我方投入。
Bilingual wording, shipment assessment and service follow-up.
双语话术、寄递评估与服务跟进。
Potential benefit.
潜在价值。
Agents offer help without becoming logistics operators.
代理商可以增加服务，不必承担物流操作。
What we test.
验证问题。
Is it useful for customers and easy for agents?
客户是否觉得有用，代理商是否容易推荐？
Start with an approved link and simple referral records.
从确认后的链接与简单推荐记录开始。
Create demand together.一起创造新需求。
A student return-home or “Ready for China” campaign.
面向学生回国，或“赴华行前准备”的主题活动。
Our contribution.
我方投入。
Bilingual content, campaign operations and luggage consultations.
双语内容、活动运营与行李咨询。
Partner contribution.
合作方投入。
Travel expertise and relevant agency participation.
出行专业知识与相关代理商参与。
Additional opportunity.
延展机会。
Explore education and career channels, with each institution’s approval.
经相关机构同意，探索教育与就业渠道合作。
New conversations—not only redistributed leads.
创造新增沟通机会，而不只是重新分配现有线索。
Equip agencies with a repeatable service kit.让代理商拿到可复制的服务工具包。
A short bilingual introduction.
简短双语介绍。
A suitable / not suitable guide.
适合与不适合推荐的判断指南。
An approved partner referral link.
确认后的伙伴推荐链接。
A named support and escalation contact.
明确的服务及异常升级联系人。
An agreed referral report.
双方约定的推荐反馈。
Less explanation for each agent. A clearer customer handoff.
减少代理商重复解释，让客户交接更清楚。
A small set of practical inputs.先获得少量、具体的支持。
What we ask.
我们希望获得的支持。
Identify the best-fit customer scenario.
共同判断最适合的客户场景。
Introduce a willing agency group and an operating contact.
引荐自愿参与的代理商与运营对接人。
Agree service, brand and reporting boundaries.
约定服务、品牌与反馈边界。
What we bring.
我们的投入。
A named project owner and bilingual materials.
明确项目负责人及双语物料。
Customer support and escalation handling.
客户服务承接及异常升级。
Campaign support and pilot review.
活动支持与试点复盘。
No bulk customer-list transfer or API access is required to begin.
起步无需批量移交客户名单，也无需先开放API。
One scenario. One touchpoint. Clear ownership.一个场景，一个触点，责任清楚。
Scenario.
场景。
U.S.-to-China travelers with eligible, non-urgent belongings.
有合规可寄、非急用物品的美国赴华旅客。
Handoff.
交接。
The agency introduces; 好運 assesses and supports the shipment.
代理商推荐；好運评估并承接寄递服务。
Review.
复盘。
Customer interest, service progress, agency effort and issues.
客户兴趣、服务进展、代理商投入与异常问题。
Decision.
决策。
Continue, adjust or stop based on jointly agreed evidence.
依据双方认可的事实，决定继续、调整或停止。
Respect the originating agency relationship.
尊重客户来源代理商的服务关系。
A useful service today. A stronger partnership over time.先做一项有用服务，再建立更深合作。
Which customer need should we solve first?
先解决哪一个客户需求？
Where can our capabilities complement yours?
我们的能力可以在哪个环节补充贵方？
Who should join the next operating discussion?
下一次具体对接，应该邀请谁参与？
Let’s choose one use case and design the handoff together.
先选一个场景，一起把交接流程设计清楚。
Authorization letter · original scan授权书盖章原件
Original PDF included in evidence/authorization.pdf. The Chinese document governs.
原件PDF附于 evidence/authorization.pdf；以中文授权书为准。